Frequently Asked Questions (FAQ)


• In which countries can I buy online?

Purchases in Camila's online shop can be made in Spain, mainland Portugal and France. The browsing languages are: Spanish and English.

• Are the prices in the online shop and in the physical shop the same?

In general yes, but if there is any difference the price will be the price on the labels - as long as the labels refer to the correct model / size / colour.

Camila's reserves the right to run exclusive promotions in the online shop or in the physical shop.

• Will I receive the same product as I see in the picture?

The photos are taken in high quality in order to reflect in detail each of the products on display. It is important to emphasize that many of our products are made with natural materials and through artisanal processes, so there may be some differences in the finishes.

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Can I receive information, news and offers from Camila's?

Of course you can! At the bottom of our home or main page you will find a section where you can subscribe to our Newsletter. You can also manage it through a pop-up that may appear when you are browsing our website.

• Can I unsubscribe from Camila's Newletter?

No problem at all. All our email communications have an unsubscribe link at the bottom. Click it and confirm your unsubscription. If you prefer, you can ask us to unsubscribe you by writing to shop.online@camilas.com.

• What is your Privacy Policy?

You can find all this information at this link: Data Protection Policy.

• Do you have a Customer Service Department? 

Of course! You can contact us through our contact form, by sending an email to shop.online@camilas.com or by calling free of charge on 900 105 291.